Mandela Legacy: Empowering South Africa's Future Through Innovation

South Africa's innovation catalyst, collaborating to translate imaginative programs into breakthrough solutions that secure a prosperous and vibrant future for our nation – working with all parts of the community.

About Mandela Legacy

We have established ourselves as a generative South African organisation, collaborating to translate imaginative programs into breakthrough solutions that secure a prosperous future for our nation. We operate within a partnership ecosystem, known as “our-community,” to promote impactful sourcing. By fostering training and education, we create sustainable and scalable employment opportunities that provide meaningful career growth for youth.

Our Vision

Our vision extends beyond mere aspiration; it is a blueprint for action. We aim to be the driving force behind innovation in South Africa, working hand-in-hand with diverse communities to unlock their full potential.

Our Approach

Our approach is practical and strategically focused. We initiate and support business initiatives designed to directly empower individuals and enhance the living conditions of communities across Southern Africa and the Sub-Saharan region.

Our Three Pillars

Our work is built upon three interconnected pillars: Education, Employment and Equity. Each pillar represents a critical area of focus where we dedicate our resources, expertise, and passion to create lasting positive change.

Education

We view education as a catalyst, investing in upskilling and reskilling to meet digital demands. Through ongoing learning and development, we empower our team to excel in outsourcing services, ensuring they're prepared not only for today’s challenges but equipped for the work of the future.

Employment

We serve as a talent aggregator for leading BPOs, addressing South Africa’s rising unemployment—especially among youth and women. By connecting diverse talent to flexible, future-focused employment, we empower individuals and support inclusive growth through meaningful career opportunities in the digital outsourcing sector.

Equity

Equity means fostering fairness and inclusion for all. Guided by the United Nations Sustainable Development Goals as our north star, we champion equal opportunity, non-discrimination, and ethical business practices—ensuring a workplace and industry that support responsible, inclusive growth.

Our Services

Empowering businesses through innovative Customer Experience and Technology solutions.

CX Solutions

Our work in CX and digital outsourcing isn’t just about delivering services—it’s about pioneering new models of work. We use technology to create more meaningful, impactful, and rewarding professional experiences. Every algorithm we design, every process we optimise, every innovation we implement is aimed at expanding human potential.

Digital Capabilities

We see ourselves as true disruptors—not to dismantle the past, but to shape what comes next. Agile enough to adapt to rapid change and bold enough to challenge convention, we thrive at the leading edge of digital transformation. In a world that rewards innovation, we choose to stand out.

Partner with Us

We build equity-based partnerships that go beyond transactions. These are investments in shared growth, designed to prepare individuals and organizations for the digital economy. By collaborating with leaders in their fields, we combine domain expertise with innovative thinking to unlock transformative potential.

Data & Impact Analysis

Data Impact & Analysis is a high-impact analytics solution that enables organizations to quantify the socioeconomic value generated across their operations and supply chains. By aligning data with SDG and ESG goals to drive Impact Sourcing strategies, Employment Legacy Data Platform (ELDP) helps achieve measurable ROI through enhanced brand equity and improved stakeholder engagement.

Why South Africa

South Africa is Africa’s most advanced economy, boasting world-class infrastructure, a strong financial sector and key trade hubs like Johannesburg, Cape Town and Durban. Its strategic location, business-friendly policies, and role in regional blocs, make it the ideal springboard for global investors entering African markets.

Meet Our Executive Team

ZM

Zondwa Mandela

CEO and Chairman

LD

Luyanda Dlamini

Chief Operating Officer

JE

Jamar Evans

Chief Financial Officer

MS

Mark Smith

Chief Strategy & Research Officer

LM

Lindo Mandela

Chief Stakeholder Relationship Officer

Our Partners